- Make sure your internet is stable and fast enough.
- Close the app completely, then open it again.
- Use Reload / Refresh Channels inside the app if available.
- If it continues, open a ticket and include your device name and a screenshot.
Support center
Support & inquiries
Try the common fixes first. If the issue continues, open a support ticket after signing in with a store purchase.
Support tickets
Tickets are available only to signed-in customers who bought a subscription from this website.
Sign in first to open a ticket or follow your tickets.
Sign inTry these fixes before contacting support
Start with these steps first. Most issues are resolved without waiting for a reply.